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Clinic Policies

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Wellness & Vaccinations
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Accepted forms of Payment

Here are Animal Hospital of Lanesville, we strive to provide excellent care for each and every patient we serve. In order to achieve this, we must require payment at the time that services are rendered.Β 

To start, you will be responsible for the cost of the exam and rabies vaccination. Following the exam, you will be provided with an estimate for any additional treatment(s) needed, which will only be performed with your approval, and once payment is collected.

Our accepted forms of payment include:

  • Visa, Mastercard, Discover, and American Express
  • Cash
  • Check (with valid address, phone number, and drivers license #)
  • Care Credit
  • Scratch Pay
  • Vouchers (Floyd County Animal Rescue League, Harrison County, and Kentucky Humane Society)

If you need financial assistance for your pet’s medical care, please contact either Floyd County Animal Rescue League or Kentucky Humane Society. (Harrison County Vouchers are only for spaying and neutering.)

Should you have any questions about our payment policies, please do not hesitate to contact our front desk.

Rabies

For the safety of our staff, clients, other pets, and the community at large, your pet is legally required to have an up-to-date rabies vaccine. (The only exception to this rule is pets under the age of 13 weeks.) 

Upon making an appointment with us, you will be asked to provide proof of rabies. This can ONLY be in the form of either a rabies certificate or an invoice containing the date and location of the vaccination. The rabies tag is NOT a valid form of proof. 

You may either email the appropriate documentation to lanesvilleanimal@gmail.com prior to your appointment or bring a copy along with you. If you are unable to provide this information, a rabies vaccination will be administered to your pet during their exam at your expense. Please note that as our team is busy providing care to patients, we cannot call during your appointment to obtain this information from a previous veterinary clinic.

We appreciate your cooperation. 

Emergency

If your pet is experiencing a medical emergency, please call us at 812-952-3643 to speak with our staff. If we are unable to provide the medical care your pet needs, we will refer you to an emergency clinic. For emergencies that occur after hours, please contact one of these clinics directly for assistance.

  • Metropolitan
  • Blue Pearl
  • Jefferson

Euthanasia

The most difficult part of having a pet is having to say goodbye. When the time comes to make this difficult decision, we will be here for you. We try our best to schedule a time when there aren’t many others in the building to make it as comfortable as possible throughout the entire process.

When you arrive with your pet, we will direct you to a room and let you decide if you would like your pet cremated or if you would like a home burial. For cremation, you may choose either private or communal. We use a company called Pet Angel. After signing the proper paperwork, we will then collect payment.

To begin, we will sedate your pet. It will take about 10 minutes for them to completely fall asleep. We will give you your privacy during this time, but don’t worry – we won’t be far if you need anything.

When you are ready, we will take your pet into a separate room for the euthanasia. Please note, we do not do this in front of you, no exceptions. This is so that we can provide you and your pet with the most comfortable experience as possible.

If you have chosen to do a home burial, we will wrap your pet nicely in a blanket and bring them to your car for you. If you choose to have them privately cremated, Pet Angel will return their remains within 7-10 days and we will call you when they arrive. They will be returned in a very nice wooden urn with flowers engraved on the top and a certificate of cremation. Pet Angel also provides information about grief and the loss of your pet.

Rescheduling / Missed Appointments

Please remember to be courteous and let us know if you will be late or cannot make it to your designated appointment time. Appointments are limited so this helps to ensure that we can serve as many pets as possible each day. 

If you miss too many appointments without letting us know, or if you are frequently late by more than a couple of minutes, you may be asked to pay a deposit when scheduling appointments.

Animal Hospital of Lanesville

1849 Highway 11
Lanesville, IN 47136
812-952-3643
Also serving Georgetown, IN and surrounding areas.

Business Hours

Monday 8:30 am to 6:00 pm
Tuesday 8:30 am to 7:00 pm
Wednesday 8:30 am to 6:00 pm
Thursday 8:30 am to 12:30 pm
Friday 8:30 am to 6:00 pm
(Saturday and Sunday closed)

Michael WelshMichael Welsh
01:20 26 Jul 23
I dropped my puppy off this morning for a small surgery. I felt everyone there had a love for animals and cared for her. I would recommend Animal Hospital of Lanesville.
Janice EurtonJanice Eurton
02:16 20 Jul 23
Staff and veterinarians are very professional and friendly. They were able to work my dog in the same day and they were extremely good with her. Highly recommend.
Brittany DunnBrittany Dunn
00:21 18 Jul 23
π”ˆπ”΅π” π”’π”©π”©π”’π”«π”± 𝔰𝔒𝔯𝔳𝔦𝔠𝔒 π”žπ”«π”‘ π”€π”―π”’π”žπ”± π” π”žπ”―π”’. β„‘ 𝔩𝔒𝔣𝔱 𝔨𝔫𝔬𝔴𝔦𝔫𝔀 π”ͺ𝔢 2 𝔨𝔦𝔱𝔱𝔒𝔫𝔰 𝔴𝔒𝔯𝔒 π”­π”―π”¬π”­π”žπ”©π”©π”Ά π” π”žπ”―π”’π”‘ 𝔣𝔬𝔯. 𝔗π”₯π”žπ”«π”¨ π”œπ”¬π”²β˜† π”…π”―π”¦π”±π”±π”žπ”«π”Ά β˜† 𝔏𝔬𝔫𝔫𝔦𝔒 β˜†
david autrydavid autry
13:42 16 Jul 23
Always pleasant
Jocelynn McCoyJocelynn McCoy
20:34 07 Jul 23
Very nice staff πŸ™‚
MARIE MEOLAMARIE MEOLA
19:17 04 Jul 23
I loved that they were able to get me in right ght away and the price was unbearable. There was a room for also my grand daughter to play while we waited. And they listened to my concerns. All the staff was nice but the reception could have been a lil more personable. I love this place!!!;
Twin MombieTwin Mombie
01:10 20 Apr 23
We’ve been going here for years, they really care about their patients and the staff are wonderful. They’ve been essential to keeping my little zoo healthy and happy.
Adara FoxAdara Fox
15:58 27 May 22
The vet is great, had gone far and beyond for our dog with texting information, emailing, and everything. The place is quaint, comfortable. Very homely. Unfortunately, one vet tech was rather judgemental over our 8 years old female not being spayed and had gone on a long rant about it when we asked on whether or not if it may be connected to our dog's current health issue. It soured the first visit a bit.In hindsight, it is a concern that should have been addressed to the vet instead of the vet tech. The dog had never been pregnant, always supervised, and monitored, and due to her issues starting years ago, we decided to opt out from spaying due to the risk.Other than that treatment, great vet and great visit. We'll make another appointment soon for the dog's vaccination.
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